Insights
Digital Transformation in a Family Enterprise
If a private business is more than 50% controlled via voting rights by a family...
The Future of Digital Communications
The dramatic shift to online everything (at least till the manageable end of Covid-19), has impacted the expectation dynamics...
Communications in a Millennial Dominated Workplace
Millennials have surpassed Gen-X and Baby Boomers in being the largest American labour force participants, according to the Pew Research...
8 factors to consider when choosing a Cloud Communications Vendor
Modern day consumers demand a well-rounded and intelligent omnichannel customer experience that allows them to engage with brands...
Business Communications through the Ages
Business communication has made unprecedented strides at a whirlwind pace over the last few centuries. From smoke signals and runners...
Digital Communications and the API Economy
Application Programming Interfaces (APIs) are the bedrock of the cloud, mobile, SaaS, Big Data, and Internet of Things (IoT) digital revolution...
Making Yourself Succeed in the COVID-19 Work from Home Model
The unceremonious arrival of the coronavirus (COVID-19) pandemic has meant the start of the ‘20s could have hardly been more ominous...
Making your Workforce Succeed in the COVID-19 Work from Home Model
2 full months into this coronavirus (COVID-19) pandemic (longer for some countries in Asia) and organizations are still scrambling...
Why invest in a Digital Transformation Strategy?
Successful digital transformations are a result of a singular, shared vision running through an entire organization...
The Role of Technology in Africa’s Evolution
The Blockchain revolution has so far been widely acknowledged in the developed world, but it is the developing regions that stand to gain the most from it...
Customer Intelligence – The Real X-Factor
When delving into intelligence in the customer realm, one peculiar experience always comes to mind. In the fall of 2012, on a usual pizza night in Chicago...
The Role of Cryptocurrency & Virtual Assets in the Future of Finance
Virtual crypto assets could be the ultimate democratizing force in the financial landscape, but it does require crucial understanding of...
Cloud, AI and the Next Generation of Customers
Being a bastion of innovation in the technology space over prolonged periods requires sheer tenacity and prudent investment that few...
Tech Enabled Future of MENA’s Financial Sector
The future of financial technology in the Middle East will be dictated by regional regulators. Financial technology in emerging parts of...
SAP’s Customer Experience Re-think
Leading customer experience giants like SAP are striving to achieve the right human-machine intelligence balance. In this Dialogues in Digital episode, Oliver Conze explains the steps that SAP is taking to help...
Why (Digital) Culture Eats Strategy for Breakfast?
Peter Drucker’s legendary quote “Culture eats strategy for breakfast” may have been recorded in a different era but it remains incredibly...
US/China Battle for Tech Supremacy
In this Dialogues in Digital conversation, Prof. Dr. Michael Sung talks about the academic and professional journey that got him in the space of AI, Big Data and wearables, and the journey that gets him going in this space...
Do you have a Roadmap for Digital Success?
A 2015 joint MIT/Deloitte study described digital transformation as a ‘Strategy’ not a ‘Technology’ and provided a contrast between maturing...
The Unnerving Task of Selecting the Right CRM
The growing need to form closer customer relationships has made CRM one of the more important enterprise investments of recent times. With features and functions...
Born Into AI – A Case of Alpha’s and the Machines
In November of 2012 a short conversation changed my life forever. It was a crisp San Francisco morning, and we had just...
Early AI Adopters showing significant promise
The very word Artificial Intelligence (AI) often wanders the minds of most people towards terminator-like robots and scary machines...
What you need to know about Digital Transformation
The progression of digital technologies has set out to penetrate industries while shifting the profit pools to the ones who are embracing...
Will AI and Automation finally end the Sales and Marketing Feud?
Organizations of today are looking at ‘Digital Transformation’ as their key to innovation, growth, and the discovery and creation of new business models and opportunities...
How CRM helps achieve employee efficiency?
The evolving organizational need to become customer-centric and build company-wide customer-serving strategies has led CRM to become a globally accepted phenomenon...
Befriending Sales Focused AI
Imagine living in a time when your favorite sales productivity tool categorically prioritizes emails to your prospects, provides strategic recommendations...
Why most Digital Transformations fail?
The ‘overused’ and ‘oversold’ digital transformation phenomenon has been the mainstay of all trends across all industries...
7 ways Enterprise CRM adds value to a business
Modern enterprise-grade Customer Relationship Management (CRM) tools act as de–facto hubs for the domains of sales, service...
Is CRM the most valuable tool for the modern enterprise?
Customer-intelligence and data-driven decision-making form the backbone of successful relationships with modern consumers in the modern age...
How Digitally Mature is your Organization?
Leading a business in the complex digital world can be daunting. A looming fear of disruption, a need for constant review of your business,..
Customer-Centricity: A success recipe for modern business
In the aftermath of the second world war, businesses realized that offerings were being created across the board without any knowledge of the consumers’ tastes and...
Digital Transformation in a Family Enterprise
If a private business is more than 50% controlled via voting rights by a family...
The Future of Digital Communications
The dramatic shift to online everything (at least till the manageable end of Covid-19), has impacted the expectation dynamics...
Communications in a Millennial Dominated Workplace
Millennials have surpassed Gen-X and Baby Boomers in being the largest American labour force participants, according to the Pew Research...
8 factors to consider when choosing a Cloud Communications Vendor
Modern day consumers demand a well-rounded and intelligent omnichannel customer experience that allows them to engage with brands...
Business Communications through the Ages
Business communication has made unprecedented strides at a whirlwind pace over the last few centuries. From smoke signals and runners...
Digital Communications and the API Economy
Application Programming Interfaces (APIs) are the bedrock of the cloud, mobile, SaaS, Big Data, and Internet of Things (IoT) digital revolution...
Making Yourself Succeed in the COVID-19 Work from Home Model
The unceremonious arrival of the coronavirus (COVID-19) pandemic has meant the start of the ‘20s could have hardly been more ominous...
Making your Workforce Succeed in the COVID-19 Work from Home Model
2 full months into this coronavirus (COVID-19) pandemic (longer for some countries in Asia) and organizations are still scrambling...
Why invest in a Digital Transformation Strategy?
Successful digital transformations are a result of a singular, shared vision running through an entire organization...
The Role of Technology in Africa’s Evolution
The Blockchain revolution has so far been widely acknowledged in the developed world, but it is the developing regions that stand to gain the most from it...
Customer Intelligence – The Real X-Factor
When delving into intelligence in the customer realm, one peculiar experience always comes to mind. In the fall of 2012, on a usual pizza night in Chicago...
The Role of Cryptocurrency & Virtual Assets in the Future of Finance
Virtual crypto assets could be the ultimate democratizing force in the financial landscape, but it does require crucial understanding of...
Cloud, AI and the Next Generation of Customers
Being a bastion of innovation in the technology space over prolonged periods requires sheer tenacity and prudent investment that few...
Tech Enabled Future of MENA’s Financial Sector
The future of financial technology in the Middle East will be dictated by regional regulators. Financial technology in emerging parts of...
SAP’s Customer Experience Re-think
Leading customer experience giants like SAP are striving to achieve the right human-machine intelligence balance. In this Dialogues in Digital episode, Oliver Conze explains the steps that SAP is taking to help...
Why (Digital) Culture Eats Strategy for Breakfast?
Peter Drucker’s legendary quote “Culture eats strategy for breakfast” may have been recorded in a different era but it remains incredibly...
US/China Battle for Tech Supremacy
In this Dialogues in Digital conversation, Prof. Dr. Michael Sung talks about the academic and professional journey that got him in the space of AI, Big Data and wearables, and the journey that gets him going in this space...
Do you have a Roadmap for Digital Success?
A 2015 joint MIT/Deloitte study described digital transformation as a ‘Strategy’ not a ‘Technology’ and provided a contrast between maturing...
The Unnerving Task of Selecting the Right CRM
The growing need to form closer customer relationships has made CRM one of the more important enterprise investments of recent times. With features and functions...
Born Into AI – A Case of Alpha’s and the Machines
In November of 2012 a short conversation changed my life forever. It was a crisp San Francisco morning, and we had just...
Early AI Adopters showing significant promise
The very word Artificial Intelligence (AI) often wanders the minds of most people towards terminator-like robots and scary machines...
What you need to know about Digital Transformation
The progression of digital technologies has set out to penetrate industries while shifting the profit pools to the ones who are embracing...
Will AI and Automation finally end the Sales and Marketing Feud?
Organizations of today are looking at ‘Digital Transformation’ as their key to innovation, growth, and the discovery and creation of new business models and opportunities...
How CRM helps achieve employee efficiency?
The evolving organizational need to become customer-centric and build company-wide customer-serving strategies has led CRM to become a globally accepted phenomenon...
Befriending Sales Focused AI
Imagine living in a time when your favorite sales productivity tool categorically prioritizes emails to your prospects, provides strategic recommendations...
Why most Digital Transformations fail?
The ‘overused’ and ‘oversold’ digital transformation phenomenon has been the mainstay of all trends across all industries...
7 ways Enterprise CRM adds value to a business
Modern enterprise-grade Customer Relationship Management (CRM) tools act as de–facto hubs for the domains of sales, service...
Is CRM the most valuable tool for the modern enterprise?
Customer-intelligence and data-driven decision-making form the backbone of successful relationships with modern consumers in the modern age...
How Digitally Mature is your Organization?
Leading a business in the complex digital world can be daunting. A looming fear of disruption, a need for constant review of your business,..
Customer-Centricity: A success recipe for modern business
In the aftermath of the second world war, businesses realized that offerings were being created across the board without any knowledge of the consumers’ tastes and...
Digital Transformation in a Family Enterprise
If a private business is more than 50% controlled via voting rights by a family...
The Future of Digital Communications
The dramatic shift to online everything (at least till the manageable end of Covid-19), has impacted the expectation dynamics...
Communications in a Millennial Dominated Workplace
Millennials have surpassed Gen-X and Baby Boomers in being the largest American labour force participants, according to the Pew Research...
8 factors to consider when choosing a Cloud Communications Vendor
Modern day consumers demand a well-rounded and intelligent omnichannel customer experience that allows them to engage with brands...
Business Communications through the Ages
Business communication has made unprecedented strides at a whirlwind pace over the last few centuries. From smoke signals and runners...
Digital Communications and the API Economy
Application Programming Interfaces (APIs) are the bedrock of the cloud, mobile, SaaS, Big Data, and Internet of Things (IoT) digital revolution...
Making Yourself Succeed in the COVID-19 Work from Home Model
The unceremonious arrival of the coronavirus (COVID-19) pandemic has meant the start of the ‘20s could have hardly been more ominous...
Making your Workforce Succeed in the COVID-19 Work from Home Model
2 full months into this coronavirus (COVID-19) pandemic (longer for some countries in Asia) and organizations are still scrambling...
Why invest in a Digital Transformation Strategy?
Successful digital transformations are a result of a singular, shared vision running through an entire organization...
The Role of Technology in Africa’s Evolution
The Blockchain revolution has so far been widely acknowledged in the developed world, but it is the developing regions that stand to gain the most from it...
Customer Intelligence – The Real X-Factor
When delving into intelligence in the customer realm, one peculiar experience always comes to mind. In the fall of 2012, on a usual pizza night in Chicago...
The Role of Cryptocurrency & Virtual Assets in the Future of Finance
Virtual crypto assets could be the ultimate democratizing force in the financial landscape, but it does require crucial understanding of...
Cloud, AI and the Next Generation of Customers
Being a bastion of innovation in the technology space over prolonged periods requires sheer tenacity and prudent investment that few...
Tech Enabled Future of MENA’s Financial Sector
The future of financial technology in the Middle East will be dictated by regional regulators. Financial technology in emerging parts of...
SAP’s Customer Experience Re-think
Leading customer experience giants like SAP are striving to achieve the right human-machine intelligence balance. In this Dialogues in Digital episode, Oliver Conze explains the steps that SAP is taking to help...
Why (Digital) Culture Eats Strategy for Breakfast?
Peter Drucker’s legendary quote “Culture eats strategy for breakfast” may have been recorded in a different era but it remains incredibly...
US/China Battle for Tech Supremacy
In this Dialogues in Digital conversation, Prof. Dr. Michael Sung talks about the academic and professional journey that got him in the space of AI, Big Data and wearables, and the journey that gets him going in this space...
Do you have a Roadmap for Digital Success?
A 2015 joint MIT/Deloitte study described digital transformation as a ‘Strategy’ not a ‘Technology’ and provided a contrast between maturing...
The Unnerving Task of Selecting the Right CRM
The growing need to form closer customer relationships has made CRM one of the more important enterprise investments of recent times. With features and functions...
Born Into AI – A Case of Alpha’s and the Machines
In November of 2012 a short conversation changed my life forever. It was a crisp San Francisco morning, and we had just...
Early AI Adopters showing significant promise
The very word Artificial Intelligence (AI) often wanders the minds of most people towards terminator-like robots and scary machines...
What you need to know about Digital Transformation
The progression of digital technologies has set out to penetrate industries while shifting the profit pools to the ones who are embracing...
Will AI and Automation finally end the Sales and Marketing Feud?
Organizations of today are looking at ‘Digital Transformation’ as their key to innovation, growth, and the discovery and creation of new business models and opportunities...
How CRM helps achieve employee efficiency?
The evolving organizational need to become customer-centric and build company-wide customer-serving strategies has led CRM to become a globally accepted phenomenon...
Befriending Sales Focused AI
Imagine living in a time when your favorite sales productivity tool categorically prioritizes emails to your prospects, provides strategic recommendations...
Why most Digital Transformations fail?
The ‘overused’ and ‘oversold’ digital transformation phenomenon has been the mainstay of all trends across all industries...
7 ways Enterprise CRM adds value to a business
Modern enterprise-grade Customer Relationship Management (CRM) tools act as de–facto hubs for the domains of sales, service...
Is CRM the most valuable tool for the modern enterprise?
Customer-intelligence and data-driven decision-making form the backbone of successful relationships with modern consumers in the modern age...
How Digitally Mature is your Organization?
Leading a business in the complex digital world can be daunting. A looming fear of disruption, a need for constant review of your business,..
Customer-Centricity: A success recipe for modern business
In the aftermath of the second world war, businesses realized that offerings were being created across the board without any knowledge of the consumers’ tastes and...
Ready for your Transformation Journey?
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